Return & Refund Policy

Half Baked Bakery

At Half Baked Bakery, we take pride in the quality and freshness of our products. We want every customer to be satisfied with their order.

Returns and Exchanges

Due to the perishable nature of our baked goods, frozen cookie dough, and food and beverage products, we generally do not accept returns or exchanges once an order has been fulfilled.

Damaged, Incorrect, or Missing Items

If your order arrives damaged, contains incorrect items, or is missing something, please contact us within 24 hours of receiving it.

Include your order number, a description of the issue, and photos when possible. We will review the situation and offer an appropriate resolution, which may include a replacement, store credit, or refund.

Order Cancellations

Cancellation requests must be submitted before an order has been prepared or dispatched. Once preparation has begun, cancellation may no longer be possible.

Refund Processing

Approved refunds will be issued to the original payment method. Processing times depend on your financial institution.

Contact Us

For questions or concerns regarding an order, please reach out through the Contact page at halfbakedbakeryny.com.

Nothing in this policy limits any rights customers may have under applicable law.